How we verify what we publish

Verification

We publish a code only when its meaning is well-established for the exact brand and appliance type — the kind of consensus you'd find across the manufacturer's own documentation and the broader repair trade. If we can't establish a code's meaning with confidence, we leave it out entirely rather than guess. No code on this site is invented, inferred, or assumed from a similar-sounding code on another brand.

Model variation

Error codes are not perfectly standard, even within one brand. Where a code's label or meaning differs between model years or display types, the page says so explicitly and explains how to find the manual for your specific model. We'd rather send you to your own documentation than be confidently wrong about your machine.

Safety rules

Every DIY step we publish can be done with the appliance unplugged and without opening sealed systems. We never provide instructions involving gas lines or components, sealed refrigerant circuits, or mains electrical wiring — those are always directed to a licensed professional, regardless of how common the repair is. Cost ranges for professional repairs are rough US averages intended for budgeting, not quotes.

Independence

Error Clinic is independent and unaffiliated with any appliance manufacturer. We don't accept payment to alter what a page says about a brand or code. If advertising appears on the site, it is clearly distinguishable from editorial content and has no influence over it.

Corrections

If a page is wrong — or your model behaves differently than described — we want to know. Reports sent via the contact page are reviewed against the documentation, and corrected pages have their modified date updated. We update dates only when content actually changes.