Kenmore Refrigerator Er It — What It Means & How to Fix It
Also shown as Er iT, Er IC on some models.
Er It is the LG-built Kenmore 795/796 ice-maker fault, typically the control board losing communication with the ice maker.
What this code means
On LG-built Kenmore 795/796 refrigerators, Er It is an ice-maker related fault - per the Kenmore service manual for these models it usually means the display/control can't talk to the ice maker properly. Ice production can stop even while cooling continues normally.
Verify against the model number printed inside the fresh-food section: this is the LG-built Kenmore 795/796 platform, and Er It is that platform's ice-maker fault, confirmed on the Kenmore 795.73052.41 service pages.
Most likely causes
| Cause | How likely | DIY-fixable? |
|---|---|---|
| Loose harness or connector between the control and the ice maker | Common | Yes - reseating the ice-maker connector is a safe first step after unplugging. |
| Ice maker stuck in a fault or jammed harvest cycle | Occasional | Yes - removing a jammed ice bridge and letting the unit retry often helps. |
| Failed ice maker module or motor | Less common | No - module replacement is a credentialed tech job. |
What you can try yourself
- Unplug the refrigerator and wait a couple of minutes, then pull the ice maker bin and check for a jammed ice bridge or stuck lever.
- Clear any stuck cubes, press the on/off lever and ice-maker test button if present, and confirm the water line behind isn't kinked.
- Plug the unit back in and give the ice maker a full harvest cycle (several hours) before judging it.
- If Er It returns, the connector or module needs a tech's inspection - reseat visible connectors first, then call.
When to call a technician
- Stop if the ice maker is buried behind a freezer panel - remove only what the manual clearly shows as owner-serviceable.
- Stop if water piping is involved: nothing past the connector should be touched without shutting off the water line.
Typical professional repair cost: $150-$400
Frequently asked questions
Will the fridge still keep food cold with Er It showing?
Yes - Er It is about the ice maker, not the cooling system. Your temperatures are usually fine while the code shows.
Can pressing the ice-maker test button clear Er It?
If a jam caused the fault, cycling the ice maker can reset it. If the harness or module is truly dead, the code returns.
Sources checked
Error meanings can vary by model. This guide was checked against the documentation above; use the manual for the model number on your own appliance when it differs.
Related Kenmore codes
- Kenmore Refrigerator Er FF Er FF is the LG-built Kenmore 795/796 family's way of saying the freezer fan has stalled, is blocked by ice, or its motor is failing.
- Kenmore Refrigerator Er rF Er rF says the fan in the fresh-food (refrigerator) section of an LG-built Kenmore isn't spinning as it should.
- Kenmore Refrigerator Er dS Er dS flags a problem in the defrost system's temperature sensing on LG-built Kenmore 795/796 refrigerators.
- Kenmore Refrigerator Er dH Er dH is the LG-built Kenmore 795/796 defrost-heater fault - the heating circuit that melts frost off the evaporator isn't working.
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