Whirlpool Cooktop d E — What It Means & How to Fix It
Also shown as dE, Demo Mode on some models.
d E means demo mode is on, so the cooktop will not heat — reconnect power and, within the first minute, press the bottom-left Booster button for 5 seconds.
What this code means
Whirlpool says that with d E displayed, demo mode is on: the cooktop does not heat and the functions do not come on. To toggle it, connect the cooktop to power and within the first minute press the quick-heating Booster button of the bottom-left keypad for 5 seconds.
Whirlpool induction cooktops; the Booster key position follows Whirlpool's illustration for these models.
Most likely causes
| Cause | How likely | DIY-fixable? |
|---|---|---|
| Demo mode left on from the showroom | Common | Yes — no tools |
| Key sequence entered at power-up | Occasional | Yes — no tools |
What you can try yourself
- Turn the cooktop breaker off, then on.
- Within one minute, press and hold the bottom-left Booster key for 5 seconds.
- Check d E has gone.
- Test a zone with an induction pan of water.
When to call a technician
- d E will not clear.
- No heat with demo mode off.
- Booster key unresponsive.
Typical professional repair cost: Nothing.
Frequently asked questions
What does d E mean on a Whirlpool induction cooktop?
Demo mode is on; the cooktop does not heat.
How do I exit demo mode?
After reconnecting power, hold the bottom-left Booster key for 5 seconds within the first minute.
Why the first minute?
That is the window Whirlpool specifies.
Sources checked
Error meanings can vary by model. This guide was checked against the documentation above; use the manual for the model number on your own appliance when it differs.
Related Whirlpool codes
- Whirlpool Cooktop F0 F0 or F00 means an object, liquid or soil is putting pressure on the touch control panel — remove anything on the control area, wipe it clean and dry, and reset power if needed.
- Whirlpool Cooktop F1E0 F1E0 indicates one or more keys are permanently pressed — turn the controls off, clear and thoroughly clean the touch panel, and reset power; if it persists the cooktop control may be at fault.
- Whirlpool Cooktop F2 E1 F2 E1 points to the keys: food, water or build-up may be hindering the controls, so clean the area with soap and water, dry it with a microfiber towel, and reset power.
- Whirlpool Cooktop F1E1 F1E1 means communication has been lost between the user interface (keypad) and the appliance manager board; reset power for a minute and call service if it returns.
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