Whirlpool Range Demo Mode — What It Means & How to Fix It

Also shown as DEMO, Store Demo Mode on some models.

By Callum Griffin · Researched and verified against manufacturer and repair documentation · Reviewed September 2026

Demo Mode is a showroom setting in which the controls work but the oven will not heat — turn it off through the Settings/Clock or Tools menu as described for your model.

What this code means

Whirlpool says demonstration mode is intended for the sales floor and lets the control features be shown without the oven turning on; if it is activated, the oven will not work. It gives example ways to exit — via SETTINGS/CLOCK on keypad models or Tools › Info › Store Demo Mode on touchscreen models — and refers you to the owner's manual for your model.

The exit steps differ between keypad and touchscreen controls. Use your model's owner's manual or control guide.

Most likely causes

CauseHow likelyDIY-fixable?
Range left in Demo Mode from the store Common Yes — settings
Demo Mode switched on by accident in the settings menu Common Yes — settings

What you can try yourself

  1. Keypad models: press SETTINGS/CLOCK until DEMO MODE is displayed, press the 1 keypad to change the setting, then press Start or Cancel to exit.
  2. Touchscreen models: open Tools, select Info, select Store Demo Mode and choose Off, then confirm with Yes.
  3. Start a bake cycle and check that the oven actually heats.
  4. If the range will not leave Demo Mode, turn the breaker(s) off for one minute and back on, then try again.

When to call a technician

Typical professional repair cost: No cost.

Frequently asked questions

Why does my new Whirlpool oven light up but not heat?

It may be in Demo Mode, which demonstrates the controls without turning the oven on.

How do I turn off Demo Mode?

Through SETTINGS/CLOCK on keypad models or Tools, Info, Store Demo Mode on touchscreen models. Exact steps are in the owner's manual.

Is Demo Mode a fault?

No. It is a sales-floor feature.

Sources checked

Error meanings can vary by model. This guide was checked against the documentation above; use the manual for the model number on your own appliance when it differs.

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