Whirlpool Washer DEN — What It Means & How to Fix It
Also shown as dEn on some models.
DEN means the compact washer is in Store Demo Mode — hold the Program and Options buttons together for 3 seconds to switch it off for normal use.
What this code means
Whirlpool says DEN means the unit has been placed into Store Demo Mode, used by dealers to show how it operates. It must be turned off for normal operation by holding Program (far left) and Options (far right) together for 3 seconds.
Whirlpool compact front-load washers.
Most likely causes
| Cause | How likely | DIY-fixable? |
|---|---|---|
| Left in demo mode by the dealer | Common | Yes — no tools |
| Buttons held by accident | Occasional | Yes — no tools |
What you can try yourself
- Find Program (far left) and Options (far right).
- Hold both for 3 seconds; a countdown shows.
- Check DEN has gone.
- Run a cycle.
When to call a technician
- Will not leave demo mode.
- No water or heat in normal mode.
- Buttons unresponsive.
Typical professional repair cost: Free.
Frequently asked questions
What does DEN mean?
Store Demo Mode.
How do I turn it off?
Hold Program and Options together for 3 seconds.
Is it a fault?
No.
Sources checked
Error meanings can vary by model. This guide was checked against the documentation above; use the manual for the model number on your own appliance when it differs.
Related Whirlpool codes
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