Roborock Robot Vacuum Error 5 — What It Means & How to Fix It
Roborock Error 5 means the main brush is jammed and needs to be taken out and cleaned.
What this code means
The Q5 manual gives "Main brush jammed. Clean main brush and bearings." Hair and string wind around the roller and collect at the bearing end until the brush motor stalls. A jammed side brush is reported separately, as Error 6.
Taken from the Errors table in Roborock's Q5 user manual. Roborock reuses these low numbers across many models, but the lists are not identical — higher numbers in particular differ — so check the manual for your robot.
Most likely causes
| Cause | How likely | DIY-fixable? |
|---|---|---|
| Hair wrapped around the brush and packed into the bearing | Very common | Yes — no tools |
| Cable, sock or toy pulled into the brush | Common | Yes — no tools |
What you can try yourself
- Turn the robot over and unclip the main brush cover.
- Lift out the main brush and pull off the bearing at its end.
- Cut and remove tangled hair from the brush and from inside the bearing.
- Refit the bearing, brush and cover, making sure the cover clicks shut.
- Move the robot to a clear spot and restart.
When to call a technician
- The brush is clean and spins by hand, yet Error 5 returns.
- The brush bristles or rubber fins are badly worn or torn.
Typical professional repair cost: Free to clear. A worn main brush is an inexpensive replacement.
Frequently asked questions
How do I clean the main brush on a Roborock?
Open the brush cover underneath, lift the brush out, and remove hair from the roller and its bearings before refitting it.
Is Roborock Error 5 the side brush?
No. On the Q5, Error 5 is the main brush and Error 6 is the side brush.
Sources checked
Error meanings can vary by model. This guide was checked against the documentation above; use the manual for the model number on your own appliance when it differs.
Related Roborock codes
- Roborock Robot Vacuum Error 1 Roborock Error 1 means the LiDAR turret on top of the robot, or its laser, is blocked.
- Roborock Robot Vacuum Error 2 Roborock Error 2 means the front bumper is stuck in its pressed position.
- Roborock Robot Vacuum Error 3 Roborock Error 3 means the wheels are suspended: the robot has been lifted or is hung up on something so its wheels are off the floor.
- Roborock Robot Vacuum Error 4 Roborock Error 4 is a cliff sensor error — the downward-facing sensors are dirty or the robot is sitting at a drop.
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