Whirlpool Laundry Tower FAE1 — What It Means & How to Fix It

Also shown as FA E1 on some models.

By Callum Griffin · Researched and verified against manufacturer and repair documentation · Reviewed September 2026

FAE1 on a Laundry Tower means the shipping bolts are still installed — remove them as the installation instructions describe, then reset power.

What this code means

Whirlpool gives the potential cause as shipping bolts installed: remove the shipping bolts per the installation instructions and cycle power.

Listed in Whirlpool's Laundry Tower washer code table. Typically seen right after installation or a move.

Most likely causes

CauseHow likelyDIY-fixable?
Shipping bolts left in Very common Yes — wrench

What you can try yourself

  1. Stop using the washer.
  2. Remove all shipping bolts and spacers from the rear, per the instructions.
  3. Keep them for future moves.
  4. Reset power for 5 minutes.

When to call a technician

Typical professional repair cost: Free.

Frequently asked questions

What does FAE1 mean?

Shipping bolts are installed.

Where are they?

On the back of the washer; see the installation instructions.

Then?

Cycle power.

Sources checked

Error meanings can vary by model. This guide was checked against the documentation above; use the manual for the model number on your own appliance when it differs.

Related Whirlpool codes

More: all Whirlpool laundry tower codes · all Whirlpool codes · search by symptom